Meet Emma

Emma Cook Owner and lead coach at value venture

I have an absolute passion for helping organisations to achieve their value driven goals and facilitating individuals to flourish in roles that fulfill them. I recognise the magic of a good question and the transformational power of deep listening and solid insight to ignite positive change.

A strategic thinker by nature, I combine deep industry and business insight with change management skills backed by more than 20 years experience working for large multinationals across Europe and Asia. Throughout my career I have defined and implemented successful profit improvement strategies across pricing, customer experience, sales and product management.

At a glance

20 years+ professional experience across a wide variety of sectors including logistics, publishing, information management and a wide range of service oriented businesses
Experience working and living amongst diverse cultures in 6 countries across Europe and Asia
Strong history of increasing profit and improving customer experience for both multinationals and SMEs

Qualified Management Coach ( Meyler Campbell Mastered)
EMCC accredited Coach Practitioner
Certified Facilitator
Business degree: BA (Hons)
Natural, confident sounding board and challenger

Download Emma’s coaching bio here.

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After more that 20 years of commercial leadership and consulting, in 2019 I transitioned my focus to executive and team coaching studying with the Meyler Campbell organisation to become a certified management coach.

This decision to blend consulting and business coaching was largely driven by the awareness that successful change can only be driven from within the individuals that make up a team. I believe that the people have the answers, however, it is seemingly a rare luxury that people and businesses are enabled the time to focus, to step back and think about what goals really matter, to thoroughly explore their options, challenge assumptions and to build truly effective action plans based on deep understanding of reality.

Today I enable this valuable time to think through one to one management coaching, team coaching and through the use of a bespoke range of tools to facilitate teams and individuals to find and implement optimal solutions no matter what the topic in question.

I terms of my style, I combine challenge with compassion but most importantly bring a talent for listening and uncovering what truly matters to my clients. I believe success is in the quality of the partnership which must be based on trust, honesty and an understanding of the value of challenge. I hold a space for thinking out loud, thorough exploration of options and facilitate my clients to find the optimum paths to be their best selves.

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What people say about Emma

Client Words

“Emma was pivotal in supporting us design and conduct global assessments for all collections platforms at all subsidiaries, and in the launch and facilitation of a global Customer Forum programme.I loved working and travelling with Emma. She was a great companion, excellent coach/facilitator and brought so much know-how and valuable perspective to the teams, always with a very constructive and positive mindset.”

Dunia Reverter, Transformation and Turnaround Executive

“I strongly recommend Emma. Her coaching approach is results-focused and insightful. I feel that her impact reflects her broad cultural awareness and leadership experience as well as her desire to create a calm space in which to facilitate reflection. In all my personal dealings with Emma, her enthusiasm is infectious and I have found her to be totally authentic, personable and engaging.”

Jon Hayes, Global Co-Chair and Senior Partner DLA Piper

“Emma is one of the most talented leaders I have had the privilege to work with. She is highly market oriented, analytical and perfectly understands how to link customer requirements to business opportunities. She is both strategic and tactically talented”

Board Member, FedEx Europe

“Emma has a truly natural way of interacting and her approach makes it easy to open up. In our sessions she proved to be an excellent listener, was able to cut through to the core of the issue and offered very clear and useful structures. Her friendly posture, analytical skills and clear communication makes her an outstanding coach. I would highly recommend her to any of my colleagues or friends”

High Court Judge - The Hague

“Emma worked with us to develop a compelling customer framework and was instrumental in bringing professionals and team members from several jurisdictions together to share best practice and develop solutions. Emma’s strengths were invaluable to us; results focus, customer experience expertise, facilitation skills, quickly gaining insight for decision making, getting the best of all members of the team to create the best solutions together. Above all else, Emma is really nice and great fun to deal with. Really looking forward to working with her again.”

Colin Maher, CEO Arrow Global Ireland

“Emma has supported me through some very big decisions that I had to make as owner of a rapidly expanding business. Sometimes we would start the coaching sessions and I felt completely at sea as to what was best solution for various business issues I was struggling with. What I really valued was the way she calmly gave me the thinking space me to talk through the scenarios and come up with viable solutions. I always left the coaching time with Emma with a clear plan of what to do next. It felt very liberating. She always achieved this with a balance of great listening skills and good humour. I would have no hesitation in recommending her as a coach.”

Business Owner - Furniture Design and Manufacturing

“Emma successfully guided me through a complete career change and I cannot recommend her highly enough. Her calming encouragement was just what I needed when I was initially feeling lost and she provided limitless positivity and enthusiasm to boost my confidence.”

Pilot

“Emma brings an exceptional combination of marketing, product management and pricing experience to the table. At ScienceDirect she was instrumental in deepening our understanding of the value books/reference materials deliver to researchers and how customers make purchase decision – forming the basis for the future product roadmap and market development plans. Emma is a true team player and has been able – despite the highly matrixed and complex organization- to drive for results tapping into the knowledge and expertise of the various groups she interacted with. Emma is a true pleasure to work with and I hope we get to work together again sometime in the near future.”

Ammy Vogtlander - VP of Global Strategy and Analytics, RELX

“Whilst appreciating the passion of entrepreneurs, Emma cuts through this to see purely the business side of things, challenging assumptions based on financial evidence and essentially helps small and mid-size business to increase their profit through commercial strategy. A brilliant partner”

Managing Director, Indigo Talent | London

“I had pleasure of working with Emma twice. First time she helped with setting up our pricing expertise and the second was around helping us develop and manage our marketing process. In both instances she proved great project skills and timely delivery as well as a very strong focus on delivering tangible results.”

CMO and Senior Vice President, Iron Mountain Europe

“Emma is a rare pricing and marketing specialist helping companies grow in new markets. Using value based pricing models she enables them to increase their profits and position themselves well from the start”

CEO, British Slovene Chamber of Commerce

“Emma’s intuitive and thoughtful questions helped me to both focus on, and think around my goals, helping me to consider the full picture from different viewpoints. Following our sessions, I felt much more confident in approaching the matters which we discussed.”

Partner, Global Law Firm

“With our business having reached a crossroads, Emma really helped me unlock future options, both for the business and for me personally. If you are searching for a professional, personable individual to provide insightful coaching then look no further.”